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  • Rendezvous Southend Casino Floor

Casino Closure Announcement

Caesars Entertainment UK, owners of Rendezvous Casino regret to announce that the casino will not be re-opening following the recent closure during the COVID-19 pandemic.


We have reluctantly taken this decision following difficult trading conditions in recent years and the impact that the COVID-19 pandemic will have on future business levels.


We are grateful to our employees and suppliers who worked hard to deliver a great entertainment venue over the years and thank them following this difficult decision.


Thank you also to our valued customers for their support of Rendezvous Southend. We hope we get the chance to welcome you at one of our other venues.


For specific questions, please email enquiries@caesars.co.uk.


FAQs

We will actively seek to contact people regarding their bookings and give them sufficient time to make other arrangements and return any deposits.

Our Caesars Rewards programme operates across all Caesars Entertainment casinos and are still valid at any of our other sites (closest: Empire Casino Leicester Square, The Sportsman Casino, Rendezvous Brighton). Click here for details.


Your existing Reward Credits can be used in the following ways:

  • Redeemed at any of our other Caesars Rewards UK casinos
  • Transferred to your US account for use in Caesars Entertainment US properties. Click here for details.
  • Used to purchase merchandise. View the items online here and then send an email to support@caesars.co.uk notifying us of your selection, We will then redeem your Reward Credits and send the item(s) directly to your home address.

To check your Reward Credits balance, please sign in to your online account. if you do not have an online account, click here and register a password to gain access.


We will provide a refund or these can be redeemed at any of our other sites.

We will refund uncashed Rendezvous Southend chips and tickets at any of our other casinos when they reopen. For more information please contact support@caesars.co.uk.


If you have cash on deposit. Please email us with your name and Caesars Rewards number at support@caesars.co.uk.